Call forwarding types
There are six types of call forwarding. For each type, you can
activate call forwarding, request the status (including the
number to which calls are being forwarded), and cancel call
forwarding.
Unless stated otherwise, forwarding affects voice calls only.
Forwarding type
Activate
Status
Cancel
When phone off or no
coverage
**62*N#
*#62#
##62#
If not answered
**61*N#
*#61#
##61#
If busy
**67*N#
*#67#
##67#
Always, without ringing
**21*N#
*#21#
##21#
When not able to take
calls
**004*N# *#004#
##004#
All fax, data, and voice
calls on all lines, always,
without ringing
**002*N# *#002#
##002#
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Example: You want to forward calls to 972-555-1111 when
your phone is off or there is no coverage.
> Enter **62*9725551111# then press Call.
You just forgot which phone number you
forwarded your calls to.
> Enter *#62# then press Call.
You want to cancel this particular call forward.
> Enter ##62# then press Call.